How Can We Help?

Fast, friendly IT support from our team of engineers. Choose the channel that works best for you — we're always close by.

Call Support Line

Speak directly with a support engineer for immediate assistance with urgent issues. Our team picks up fast.

0743 183 206
Mon–Fri 8am–6pm  |  Sat 9am–2pm

WhatsApp Support

Message our support team on WhatsApp for quick responses, screen-sharing, and easy file sharing.

Open WhatsApp

Walk-In Support

Visit our Nairobi office for hands-on, in-person support with your devices, systems, and IT setup.

Hakati Business Centre
F22 & F79, 1st Floor
Mfangano Street, next to the bus station
Our Process

How Support Works

Getting your issue resolved is simple, transparent, and hassle-free.

1

Get in Touch

Call, WhatsApp, or submit the form below — whichever is most convenient for you.

2

Ticket Opened

We log your issue, assign a reference number, and engineers begin diagnosing immediately.

3

Remote or On-Site Fix

Most issues resolved remotely within the hour. Complex faults get an engineer dispatched same day.

4

Confirmed & Closed

You confirm the resolution. We follow up, document the fix, and ensure the problem stays gone.

Direct Lines

All Contact Numbers

Sales
Support Line
General
General

Log a Support Request

Fill out the form and our support team will respond within 2 business hours. For urgent issues, call us directly.

Response Time
Within 2 hours (business hours)
Urgent Issues
Call 0743 183 206 immediately
Office
Hakati Business Centre, F22 & F79
Mfangano Street, Nairobi